Frequently Asked Questions

Discover everything you need to know about our artisanal fragrances and global shipping.

Where does Fueguia 1833 ship to?

We offer international shipping to most countries worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.

Are your fragrances sustainable?

Yes, we prioritize sustainability by using biodegradable ingredients, FSC-certified packaging, and avoiding synthetic preservatives or dyes in our unique botanical formulations.

How can I track my order?

Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your shipment's progress.

What is your return policy?

Due to the artisanal nature of our products, we only accept returns for items that are unopened, unused, and in their original packaging within 14 days of delivery.

Do you offer fragrance samples?

We recommend purchasing our 1ml or 2ml sample vials before committing to a full-size bottle to experience how the botanical notes evolve on your skin.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.